FAQ

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What types of CNC machines does Zhongjia manufacture?

Zhongjia specializes in a wide range of CNC machine tools, including CNC vertical lathes, slant bed CNC lathes, horizontal CNC lathes, double-head CNC lathes, machining centers, and milling-turning composite machines. Our products are designed to meet various industrial needs with high precision and reliability.

Can your machines be customized according to specific production requirements?

Absolutely! We offer customization services based on customer requirements, whether it's for special dimensions, unique tool configurations, or integration with existing production lines. Our engineering team works closely with clients to design solutions that fit their exact specifications.

How does Zhongjia ensure the quality of its machines?

Quality is at the heart of everything we do. All our CNC machines undergo rigorous testing and inspection processes before leaving the factory. This includes dimensional accuracy checks, surface finish tests, and performance verification under simulated working conditions. Additionally, we adhere to international standards such as ISO 9001 to ensure top-notch quality.

What kind of after-sales support can I expect from Zhongjia?

At Zhongjia, we pride ourselves on providing comprehensive after-sales support. This includes installation guidance, operator training, spare parts supply, and technical troubleshooting. Our multilingual support team is available via phone, email, or online chat to assist you promptly. For critical issues, we also offer remote diagnostics and on-site service where necessary.

Do you offer warranty on your machines? If so, what does it cover?

Yes, we provide a standard warranty period of 12 months from the date of delivery, covering defects in materials and workmanship. During this period, we will repair or replace faulty components free of charge. Extended warranties and maintenance agreements are also available upon request, offering additional peace of mind for long-term operation.